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proposal

03/07/2017 13:48

CLEAN SPACE CLEANING SERVICES CO., LTD.

A Services Group Company

 

 

YOUR PARTNER IN FACILITY MANAGEMENT SERVICES

 

 

Presents

CLEAN SPACE CLEANING SERVICES CO., LTDCleaning & Custodial Services Commitment Proposal For

 

 

 

 

 

39a/278 Da Nang Street, Van My Ward, Ngo Quyen District, Hai Phong City

 

 

Appreciation          ______________________________________________________________________________________________________________________________________________________________________________________________________________________________________

 

 

 

 

 APPRECIATION

 

 

 

 

We wish to go no further in our presentation than to express our sincere appreciation for allowing us to share our organization’s capabilities with you. On behalf of the staff and management of CSCS CO., LTD. we thank you for your consideration.

 

 

We hope that you see a reflection or your company in ours and a reflection of our company in yours as a viable, successful team.

 

 

 

 

 

 

Introduction          ______________________________________________________________________________________________________________________________________________________________________________________________________________________________________

*Service    *Integrity   *Professionalism       *Excellence

 

 

 

February 28th, 2018

 

Dear Sir/ Madam

 

Clean Space Cleaning Service ( CSCS CO., LTD) appreciates the opportunity to submit our information for your review for the cleaning and custodial services for your properties in HPC.

 

Each cleaning operator in the HP is capable of providing you with the similar “best practices” for performance, facility maintenance services and staffing guidelines.  However, only CSCS is uniquely able to bring you the people and consistency that will successfully serve you. Any provider can fill pages of what they plan to do.  Our experience can provide the “highest quality cleaning services at the least expensive rate.”

 

There is a reason that we provide services to respected clients internationally.  The clients and owners want class “A” service and only CSCS can provide this type of performance.  We are able to provide significant resources at a moments notice to any request. 

 

CSCS has successfully transitioned our high standards of excellence, quality and service to its clients in Hai Phong and Ha Noi market. It is with great anticipation that we would be able to deliver the same high standards for you as well.

 

At CSCS, we know that what sets us apart from other vendors is our quality control programs, performance and customer service. We ask that you would give us an opportunity to provide the same outstanding services and quality control for you as we do for our other clients.

 

Our commitment to serve and our pride is reflected in the service we provide to our clients. We are a total quality management company focused on providing the highest level of service available. In today’s market, we feel we offer these important qualities that would enhance the operation and appearance of your facilities. They are:

 

  • Performance – We will take a proactive approach to providing all of the requirements for our contract. This will be accomplished through our solid management, leadership and support team.

 

  • Quality – We have designed an operating plan that will ensure the consistent quality you require will be seen in the work we produce.

 

  • Satisfaction – The combined 10 years of experience of CSCS, our strength and our commitment to our employees at all levels create a consistent end product.

 

Here are just a few of the many reasons you will be completely happy with CSCS:

 

  • Your offices/ factory will be serviced by professional cleaning maintenance technicians who are bonded, fully trained and supervised. We hire the right people for your offices.

 

  • Your offices/ factory will be maintained with the finest cleaning products and equipment to ensure safety & high quality results.

 

  • You will have our 100% satisfaction guarantee.

 

  • You will receive exactly what you want from a building service contractor, including service, quality, honesty, dependability, and consistency—day-after-day, week-after-week, all year long.

 

  • We not only provide the service, we provide a better service and most of all we FOLLOW UP on the work to ensure it is done to your satisfaction.

 

We sincerely believe our service is second to none.  It is our goal to team up with you to work together to ensure that the services provided by CSCS at your property will more than satisfy the needs of your visitors, patrons and staff.

 

We look forward to hearing from you and being a contractor of your choice.

 

Sincerely,

 

 

Pham Viet Tung

Director

contact@khonggiansach.com

                            

         

 

 
  Oval: The Advantage of Our Organization

 

 

 

 

 

 

                                                                                                                                                                               

Our standards are high, and we believe in results.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Oval:  

It’s Not By Chance That We’re the Best
 “It’s Hard And We Have the Competition Beat”
 

 

 

 

 

 

 

 

 

 

 

 

 

All building maintenance service companies may appear similar until you take a closer look at CSCS. Simply put, we understand your needs and fully embraced the issues that face you. We are prepared to deal with these issues with you and on your behalf. Our reputation for honest and reliable business conduct is tested each business day with each activity we perform. The key issues that separate us from the competition include:

 

WE CARE!                                                           

 

Our owners, managers and supervisors have worked on the job earning their living and have learned what it takes to satisfy client’s needs. Great property maintenance services don't just happen, they happen because somebody cares. At CSCS  

WE CARE!

 

 TRUST & INTEGRITY!

 

Our successful growth is directly related to the level of trust we build with our clients, our partners & our employees.

 

EXPERIENCE:

 

CSCS has a total of  10 years of experience in building maintenance services. Extensive industry experience, ranging from commercial and institutional to high tech and retail. You will receive the personalized service of a small company as well as the diversified services of a much larger company.

 

DEDICATED WORLD CLASS SERVICE WHEN YOU NEED IT MOST:

 

Let's face it, in any facility, sometimes things go wrong. And when they do, you need experienced help…and fast.  We provide you with the best-in-class responsive service, 24 hours a day, and 7 days a week.

 

 

We’ll maintain your highest standards with the best service money can buy.

PROFESSIONALLY QUALIFIED MANAGEMENT TOOLS AND QUALITY    CONTROL INSPECTIONS:

 

Our multi-level system of quality control works to ensure that a consistent, quality cleaning job is performed at your facility. With the entire company committed to quality, CSCS’s ownership personally guarantees that you receive a level of professional cleaning service your business demands.

 

At CSCS, the foundation of our success is built upon our quality control that utilizes several layers of quality checks. Supervisors are directly involved with each cleaning program, and job inspections are conducted at multiple levels beginning with the custodial staff that is required to inspect their own work after completion.

 

 

We invite you to put CSCS to the ultimate test in your organization. The selection of CSCS guarantees you quality performance and a good night’s sleep!

 

                                                                                                       

 

 

Regardless of size, our multi-tiered, quality control procedures ensure that every client receives the highest levels of productivity from the outset.

                                               
Our professionals can be contacted around the clock, seven days a week for emergencies, and our reporting systems are yet another way we maintain our performance levels and dependability.

Our knowledge of state-of-the-art hardware such as high-tech carpet extractors, automatic scrubbing machines and high-pressure blasting systems is unparalleled. Our "Corporate Support Consulting Service" provides another way in which we can help your company to operate more efficiently and maximize usage of its resources.

                               

 

 

 

 

 

 

 CSCS sets the standards in quality cleaning

 

CSCS QUALITY CONTROL PROGRAM:

 

Providing excellent service is the foremost priority at CSCS. At CSCS we continuously measure our performance so that we ensure we are in strict adherence to each client’s cleaning specifications and to quickly correct any deficiencies we may discover. Quality Control and Customer Service is everyone’s business at CSCS. In order to achieve total success at each property, CSCS takes the following action:

  1. On-site inspections daily.
  2. Weekly client visitations to address any concerns or issues.
  3. Inspection reports provided (submitted via email) upon request by client.

The flow of corrective action is as follows:

 

Customer Relation visit                Building inspected                   Written report is generated

         

CSCS internal deficiency

report or additional work

order generated.

                                                                                    

 

Work order submitted to Operations.

                         

 

     

           VP Operations contacts Project

 Manager to relay Information.

 

 
 

 

 

Project Manager reports back to

VP Operations for action to be taken

 
 

 

 

 

VP CR immediate follow up with client and Staff to ensure

TOTAL SATISFACTION!

List of customers

Following are just a few of the many customers we do business as a main contractor

 

Domestic

foreign

Golden lord .,Ltd

Clever Learn English learning Reinvented

Hanoi Industrial university

Nissan .,Inc

Hanoi nation university

RO of CST Industries, Inc. in Vietnam

Hanoi culture university

Prudential Vietnam Finance Company

Ministry of Enviroment and natural resources

NYK Line (Vietnam) Co., Ltd

KhaiSilk Corp

Unilever VIETNAM

M&H Energy Solutions

Toyota Financial Services Viet Nam

VietNam Net Jsc

ITPlus Vietnam Co., Ltd

Viet Logistics Transport Co

Công Ty Cổ Phần Everpia Việt Nam

Indeco

Flamingo Vietnam

Delta International Co.,Ltd

Hanjin shipping

Handspan Adventure Travel Company

Plantynet Vietnam

Daewoo – Hanel

Sheraton HANOI Hotel

Vincom Jsc

NYK Logistics Vietnam Co., Ltd

Best Carings

MeKo Viet nam Co.,Ltd

SCT Co., Ltd

Language Link VIETNAM

D&T

Seoul Metal Việt Nam

Magic Flame

Panasonic Electronic Devices VIETNAM Co., Ltd.

….

….

Isosceles Triangle: Customer
Satisfaction
Flowchart: Connector: ServiceSatisfaction Guaranteed

 

 

 

 

 

 

 

 

 

 

       
  Flowchart: Connector: Value   Flowchart: Connector: Quality

 

 

 

 

                                                             

Customer Satisfaction. Our highly trained cleaning specialists have a genuine interest in your satisfaction.

Customer Service & Satisfaction

 

 

At CSCS we believe that the growth our organization should be based on client satisfaction and customer retention.
No customer wants to be integrated into some machine or process that doesn't listen to concerns or fix problems.
Big business has forgotten the customer. You don't have to search far to find proof. Just call to inquire about a bank or credit card statement, adjust your phone bill, or complain about a service issue and spend precious time talking to automated machines that neither listen to your concerns, nor address them.
CSCS maintains one of the highest client retention rates in the industry. We achieve this goal by superior communications. Our experts are readily available to listen to your concerns and rectify them rapidly.
 

 

CSCS maintains one of the highest client retention rates in the industry. We achieve this goal by superior communications. Our experts are readily available to listen to your concerns and rectify them rapidly.

 

 "Hãy để Không Gian Sạch được phục vụ Quý Khách, đó sẽ là dịp để Chúng tôi thể hiện sự am hiểu chuyên sâu của mình"